Our Commitment to Responsible Gambling
At ReddyBook, responsible gambling is not an afterthought or a compliance requirement — it is a core part of how we operate. We believe that every player deserves an environment where they can enjoy cricket betting and casino games as genuine entertainment, with clear protections in place to prevent gambling from becoming harmful.
Millions of Indian cricket fans enjoy betting recreationally every year. The vast majority experience no negative consequences because they treat it as one hobby among many, bet within their means, and maintain a healthy perspective on outcomes. Our goal is to support every player in doing exactly that — and to intervene quickly for those who need help.
Every tool listed on this page is available to all ReddyBook players at no cost and with no questions asked. Your wellbeing is always our first priority.
What Is Responsible Gambling?
Responsible gambling means approaching betting as a form of paid entertainment — similar to a cinema ticket or a restaurant meal — rather than as a reliable source of income. The defining characteristics of responsible gambling are:
- Betting with affordable money — only wagering funds that you can comfortably lose without affecting your daily life, bills, or savings.
- Playing for entertainment — enjoying the excitement of the game rather than treating every bet as a financial transaction.
- Staying in control of time — setting session limits and stepping away from the platform when you have reached them.
- Accepting losses without chasing — understanding that losses are a normal part of betting and never increasing stakes to recover them.
- Keeping betting in proportion — ensuring gambling never takes precedence over family, work, health, or financial obligations.
Recognising the Signs of Problem Gambling
Problem gambling can develop gradually and is often difficult to self-identify. The following signs may indicate that betting has moved beyond healthy entertainment:
- Spending more money or time on betting than originally intended, repeatedly.
- Chasing losses — placing additional bets to try to recover money already lost.
- Lying to friends, family, or colleagues about the amount of time or money spent on gambling.
- Using money needed for rent, bills, food, or other necessities to fund betting.
- Feeling restless, irritable, or anxious when not able to bet.
- Experiencing guilt, shame, or regret after gambling sessions.
- Neglecting professional, educational, or family responsibilities because of gambling.
- Borrowing money or selling possessions to fund betting activity.
- Continuing to bet despite repeated, significant financial losses.
- Failed attempts to reduce or stop gambling activity on your own.
If you recognise three or more of the above signs in your own behaviour, we strongly encourage you to contact our support team or one of the independent helplines listed below. These signs do not mean you are a bad person — they mean you deserve support.
Tools Available to ReddyBook Players
We provide a full range of player protection tools. All are free to access and take effect immediately when requested through our 24/7 WhatsApp support team:
Deposit Limits
Set a maximum daily, weekly, or monthly deposit amount on your account. Once the limit is reached, the system prevents further deposits until the period resets. This is the most effective single tool for controlling spending and is available to all players at any time.
Loss Limits
Define the maximum amount you are willing to lose in a given time period. When your losses reach this threshold, your account is automatically restricted from further betting until the limit period expires. Loss limits provide a direct financial safety net regardless of how many bets you place.
Session Time Limits
Set a maximum duration for each betting session. When your session timer expires, the platform alerts you and ends your active session. Time limits are particularly useful for preventing the kind of extended, unplanned betting that most often leads to problem behaviour.
Cooling-Off Period
Request a temporary break from betting lasting between 24 hours and 30 days. During a cooling-off period your account remains active and your balance is preserved, but you cannot place bets or make deposits. This tool is ideal when you feel you need a short pause to reassess your habits.
Self-Exclusion
If you believe your gambling has become harmful, you can request a self-exclusion of up to 12 months or permanently. Self-exclusion deactivates your betting account completely, prevents any new accounts from being created, and removes your details from marketing lists. Contact our support team on WhatsApp to initiate self-exclusion immediately.
Reality Checks
Enable regular in-session reminders that show you how long you have been betting and how much you have wagered or won or lost during that session. Reality checks interrupt the natural flow of play and give you a moment to reassess whether you want to continue.
Protecting Younger Players
ReddyBook is strictly for adults aged 18 and over. We take our responsibility to prevent underage gambling extremely seriously. Every new account goes through age verification, and our team is trained to identify and escalate any cases where underage use is suspected.
If you share a device with a minor, we strongly recommend:
- Logging out of your ReddyBook account completely after every session.
- Using device-level parental controls to prevent access to gambling websites.
- Never sharing your account credentials with anyone, including family members.
- Using third-party filtering tools such as Gamban, Net Nanny, or Bark to block gambling content on shared devices.
If you believe a minor has accessed your account, contact our support team immediately. We will investigate and take appropriate action to protect all parties involved.
How to Seek Help
If you are concerned about your gambling or the gambling of someone close to you, professional support is available. You do not need to be in crisis to ask for help — reaching out early is always better than waiting until the situation escalates.
Contact ReddyBook Support: Our 24/7 WhatsApp support team can apply account restrictions, initiate self-exclusion, or simply listen and point you toward appropriate resources without judgement.
iGaming Helpline India: A growing network of counsellors specialising in gambling-related issues, available for confidential telephone and online support.
Vandrevala Foundation: 24/7 mental health support helpline available in India: 1860-2662-345. Free, confidential, and available around the clock.
iCall (TISS): Psychological counselling service run by the Tata Institute of Social Sciences. Available Monday to Saturday. Call 9152987821.
Speaking to a professional does not mean your account will be closed or that you are being reported. Confidentiality is absolute. The only goal of these services is to help you.
Frequently Asked Questions
Responsible gambling means betting for entertainment within your personal financial means, setting and honouring strict limits, and stopping immediately if gambling causes stress, financial difficulty, or harm to your personal relationships or professional responsibilities.
Contact our 24/7 support team via WhatsApp and request the specific limit you want to set. You can specify the amount and time period (daily, weekly, monthly). Limits take effect on your account immediately and cannot be increased without a mandatory 48-hour waiting period to prevent impulsive changes.
Key signs include chasing losses with bigger bets, betting money needed for essential expenses, lying to others about gambling activity, feeling unable to stop or reduce betting, neglecting work or family responsibilities, and experiencing guilt or anxiety after gambling sessions. If you recognise several of these, please contact support or a helpline immediately.
Send a WhatsApp message to our support team requesting self-exclusion and stating the duration you prefer (from 30 days to permanent). Your account will be deactivated immediately. During a self-exclusion period, you cannot reopen your account or create a new one. Your account balance will be held securely until the exclusion period ends or, for permanent exclusion, will be returned to you on request.
Absolutely. The vast majority of people who bet on ReddyBook do so recreationally and responsibly for years without any negative consequences. Responsible gambling is about maintaining control — setting a budget, sticking to it, treating wins as a bonus and losses as the cost of entertainment, and never letting betting interfere with more important priorities. Done this way, cricket betting can be a genuinely enjoyable part of following the sport you love.